FO Supervisor

  • To ensure that the Front Desk Operation circuits are respected by his/her team and that the work is done properly and with organization. 
  • To ensure that each welcome keeps a full control of his/her station & ensures that all the accessories and documents required for the operations are in place in each station.  
  • Every new shift, to control that a proper handover is made by each colleague, that no documents or work is pending, and that each station is completely clear to serve the next shift.
  • To ensure that all cash floats are correct after the handover, and that each is recorded in the accurate logbook. 
  • To control the grooming of all the Front Office team members and make sure that everyone keeps a positive and dynamic attitude. 
  • To ensure that each guest is welcomed with a smile and a warm attitude. 
  • To guide the FO trainees in their work at the Front Office to ensure a good efficiency and safety. 
  • Consistently deliver a product and service to meet the quality, standards and expectations of customers whilst delivering the promises

Requirement

  • 2 years of working experience in the Hotel Industry (4/5-star hotel preferable) in a similar position 
  • Pre-opening experience is an advantage and fully competent on PMS system VHP
  • Enthusiastic,
    Spontaneous and emphatic 
  • A high level of personal maturity is vital for this position 
  • Good visual memory 
  • At ease in a multi-cultural environment 
  • Confident speaking skills
  • Proficient in English and additional languages

Plataran Heritage Borobudur

Dusun Kretek, Karangrejo, Borobudur,
Magelang Central Java 56553, Indonesia
E. heritageborobudur@plataran.com
T.+62 293 3301888
Whatsapp. +62 811 265 7223

GDS CODE

Amadeus Sabre Galileo Worldspan
FGJOGPHB FG319680 FGE4530 FGJOGPH

NEED HELP?

FOLLOW

Sign up to receive updates about exclusive offers, events, new destinations and more.
Back To Top